Privacy policy

1. Our privacy policy at a glance

General information

The following provides a simple overview of what happens to your personal data when you visit this website. Personal data is all data that personally identifies you. Further information on data protection can be found in our privacy policy, which follows this notice.

Data collection on our website

Who is responsible for the data collection on this website?

Data on this website is processed by the website operator. The website operator’s contact details can be found in the impressum (legal notice) for this website.

How do you collect my data?

On the one hand, we collect data when you share it with us. This data may include information that you give in a contact form.

Other data is automatically collected by our IT systems when you visit our website. Most of this data is technical data about your internet browser, operating system or the time you visited the website, for example. This data is collected automatically as soon as you enter our website.

What do you use my data for?

A proportion of this data is collected to ensure that our website operates as it should. Other data is used to analyse user behaviour.

What rights do you have regarding your data?

As a data subject, you have the following rights:

  • in accordance with Art. 18 DSGVO, the right to demand the restriction of the processing of your personal data, insofar as
  • the correctness of the data is disputed by you
  • the processing is unlawful, but you refuse to delete it
  • we no longer need the data, but you need it to assert, exercise or defend legal claims, or
  • you have lodged an objection to the processing pursuant to Art. 21 DSGVO

Analytics and third-party tools

When you visit our website, your browsing behaviour can be analysed. Most of this analysis is done with cookies and analysis programs. This analysis is generally anonymous, which means that your browsing behaviour cannot be traced back to you. You can withhold your consent to this analysis or stop it by not using certain tools. Further details on this can be found in our privacy policy under the heading “Third-party modules and analytics”.

You also have the right to object to this analysis. Information on how to object to the use of analytics will also be given in this privacy policy.

Data protection

The operator of this website takes the protection of your personal data very seriously. We treat your data confidentially and handle it in accordance with all applicable data protection regulations, as well as this privacy policy.

If you use this website, various personal data is collected. Personal data is data that personally identifies you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose your data is collected.

Please note that we cannot ensure the security of any data transmitted online, i.e. email communication. It is not possible to protect data from access by third parties completely.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

sigikid, H.Scharrer & Koch GmbH & Co. KG
Am Wolfsgarten 8
95511 Mistelbach, Bavaria, Germany

Telephone: +49 (0) 9201 70-0
Email: kundenservice@sigikid.de

The responsible party is the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes and manner of processing any personal data, e.g. names, email addresses, etc.

Withdrawing your consent to the processing of your data

Many data processing processes can only be carried out with your express consent. After giving your consent, you can withdraw it at any time. It is enough to send an informal notification by email. The legality of the data processing carried out before the withdrawal of consent remains unaffected.

Right to complain to the relevant supervisory authority

In the event of an infringement of data protection regulations, the party affected has the right to complain to the relevant supervisory authority. The supervisory authority responsible for data protection is the office of the German Federal Commissioner for Data Protection in the state where our company has its headquarters. A list of data protection officers and their contact details can be found at the following link: bfdi.bund.de.

Right to data portability

You have the right to receive, or have delivered to another controller, personal data about you that we process automatically on the basis of your consent or the fulfilment of a contract in a commonly used, machine-readable format. If you make a request for data to be transmitted directly to another controller, this can only be done where technically feasible.

SSL and TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect confidential content, such as orders or queries you send to us as the operator of the website. You can recognise an encrypted connection when the URL changes from "http://" to "https://" and the lock icon is displayed in your browser’s address bar.

When SSL or TLS encryption is activated, the data you provide to us cannot be read by third parties.

Encrypted payments on this website

If, upon the conclusion of a contract, costs become due and you need to send us your payment details (e.g. bank account details for a direct debit), this data is used to process your payment.

Every transaction with a commonly used payment method (Visa/MasterCard, direct debit) is completed over an encrypted SSL or TLS connection. You can recognise an encrypted connection when the URL changes from "http://" to "https://" and the lock icon is displayed in your browser’s address bar.

An encrypted connection means that the payment data you provide to us cannot be read by third parties.

Right to be informed, right to restrict processing, right to erasure

Within the framework of the existing legal requirements, you have the right to request information bout the personal data we hold about you at any time, as well as how this data was obtained, the recipient of the data and the purposes for processing it. You also have the right to rectification, restrict processing or erasure of this data. If you have any further queries about this or any other matter relating to your personal data, you can contact us at the address listed in our impressum (legal notice).

Objection to marketing emails

We strictly prohibit the use of the contact details published in our website impressum (as required by German law) for sending unsolicited advertising or informative literature. The website operator reserves the right to take legal action against any party who sends unsolicited advertising materials, such as spam emails.

3. Data protection officer

Statutory data protection officer

We have appointed a data protection officer for our company. Their details are:

Christine Hoffmann
Am Wolfsgarten 8
95511 Mistelbach

Telephone: +49 (0) 9201 70 117
Email: datenschutz@sigikid.de

4. Data collection on our website

Cookies

Websites sometimes use files known as “cookies”. Cookies don’t cause any harm to your computer and don’t contain any viruses. Cookies are used to make our service more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved in your browser.

Most of the cookies we use are called “session cookies”. These cookies are automatically deleted after you leave our site. Other cookies remain stored on your device until you delete them. These cookies allow us to recognise your browser when you next visit.

You can adjust your browser settings so that you receive a notification when a cookie is placed on your computer and can accept them on a case-by-case basis, decline cookies in certain situations or in general, and automatically delete cookies when you close your browser. If you disable cookies, you may not be able to use all of the functions on this website.

Cookies required for electronic communication or functions requested by you (e.g. the Shopping Basket function) are stored in accordance with Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors If other cookies are stored (e.g. cookies for analysing your browsing behaviour), these will be treated separately this privacy policy.

Servler log files

The provider of this website automatically collects and stores information in “server log files”, which are automatically transmitted to us by your browser. These server log files contain the following information:

  • browser type and browser version
  • operating system
  • referrer URL
  • host name of the accessing device
  • time of server request
  • IP address

The data mentioned above is processed by us for the following purposes:

  • to ensure a seamless connection to the website,
  • to ensure the user-friendliness of our website,
  • to evaluate system security and stability,
  • for further administrative purposes.

Under no circumstances do we use the data we collect to draw conclusions about you as an individual.

This data will not be combined with any other data sources.

The basis for data processing is Art. 6 (1) (b) GDPR, which permits the processing of data for the fulfilment of a contract or the performance of precontractual measures.

Contact form

If you contact us using our contact form, we will store the data you give in the form, including your contact data, to process your request and answer any follow-up queries. We will not share this information without your explicit consent.

The data entered in the contact form is processed on the basis of your consent (Art. 6 (1) (a) GDPR). You can withdraw this consent at any time. It is enough to send an informal notification by email. The legality of the data processing carried out before the withdrawal of consent remains unaffected.

We retain the data you provide in our contact form until you request for it to be erased, withdraw your consent for us to store it or if the purpose for storing it no longer applies (e.g. after your request has been fulfilled). Any mandatory statutory provisions, in particular those regarding mandatory data retention periods, remain unaffected.

Userlike live chat

This is a cloud-based live chat solution. It can be integrated with existing websites, enabling real-time communication between customers, employees and internal team members.

Processing company:
Userlike UG
Probsteigasse 44-46, 50670 Cologne, Germany

Purpose of the data:
This list represents the purposes of data collection and processing: Providing online chat

Technologies used:
Cookies

Collected Data
This list contains all (personal) data collected by or through the use of this service.

  • Amount of data transferred
  • Browser type
  • Browser version
  • Chat record
  • Device information
  • E-mail address
  • First name
  • IP address
  • Last name
  • Number of page views
  • Operating system information
  • Referrer URL
  • Time zone
  • URL
  • Date and time of request
  • Status Information

Legal basis:
The required legal basis for the processing of data is mentioned below: Art. 6 para. 1 s. 1 lit. f GDPR

Place of processing:
European Union

Retention period:
The retention period is the period of time during which the collected data is stored for processing. The data must be deleted as soon as they are no longer required for the stated processing purposes.
The data will be deleted as soon as they are no longer needed for the processing purposes.

Data receiver:
Userlike UG, Subcontractors

Data protection officer of the processing company:
Hereinafter you will find the e-mail address of the data protection officer of the processing company: privacy@userlike.com

Transfer to third countries:
This service may transfer the collected data to another country. Please note that this service may transfer data to a country that does not offer an adequate level of data protection. If the data is transferred to the USA, there is a risk that your data may be processed by US authorities for control and monitoring purposes without you possibly being entitled to any legal remedies. Below is a list of the countries to which the data is transferred. For more information on the security guarantees, please refer to the website provider's privacy policy or contact the website provider directly.

Click here to read the data processor's privacy policy. https://www.userlike.com/en/terms#privacy-policy

Storage information
The longest potential storage time on a device recorded when using the Cookie storage method and when using other methods: Maximum limit for storing Cookies: 1 Year                                                   

Registration on this website

You can register on our website to access additional functions offered on the site. The data you provide will only be used for the purpose of using the website in question or the service that you have registered for. During registration, all required fields must be completed in full. Otherwise registration will be refused.

We will use the email address entered during registration to inform you of important changes to the scope of our website or any required technical updates.

The data provided during registration is processed on the basis of your consent (Art. 6 (1) (a) GDPR). After giving your consent, you can withdraw it at any time. It is enough to send an informal notification by email. The legality of the data processing carried out before the withdrawal of consent remains unaffected.

We store data collected upon registration for as long as you remain registered on our website; afterwards, it will be deleted. Statutory data retention periods remain unaffected.

Data transfer required for the conclusion of a contract with online shops, retailers and shipping companies

We only share your personal data with third parties when required for the fulfilment of a contract, for instance with companies responsible for delivering your product or the credit institution responsible for processing your payment. No further transfer of data takes place at all or without your explicit consent. Your data is not shared with third parties, i.e. for advertising purposes, without your explicit consent.

Your personal data is shared with third parties if required to establish, exercise or defend legal claims in accordance with Art. 6 (1) (1) (f) GDPR and there is no reason to assume that you have an overriding legitimate interest in the non-disclosure of your data in accordance with Art. 6 (1) (1) (c) GPDR or if it is required to comply with a legal obligation.

The basis for data processing is Art. 6 (1) (b) GDPR, which permits the processing of data for the fulfilment of a contract or the performance of precontractual measures.

Data transfer required for the conclusion of a contract for services and digital content

We only share your personal data with third parties when required for the fulfilment of a contract, for instance with the credit institution responsible for processing your payment.

No further transfer of data takes place at all or without your explicit consent. Your data is not shared with third parties, i.e. for advertising purposes, without your explicit consent.

The basis for data processing is Art. 6 (1) (b) GDPR, which permits the processing of data for the fulfilment of a contract or the performance of precontractual measures.

5. Social Media

Pinterest plugin

Our website uses social plugins from the social network Pinterest, operated by Pinterest Inc., 808 Brannan Street San Francisco, CA 94103-490, USA ("Pinterest").

When you access a page containing this type of plugin, your browser establishes a direct connection with Pinterest servers. The plugin then transfers log data to Pinterest servers in the USA. This log data may contain your IP address, the address of the website you visited containing the Pinterest functions, your browser type and your settings, the date and time of your visit, information about your use of Pinterest and cookies.

Further information on the purpose, scope, processing and use of your data by Pinterest, your rights in this regard and information on protecting your privacy can be found in Pinterest’s privacy policy: about.pinterest.com

Newsletter2Go

This website sends newsletters using Newsletter2Go. The provider is Newsletter2Go GmbH, Nürnberger Straße 8, 10787 Berlin, Germany.
Newsletter2Go is a service that can be used to organise and analyse the sending of newsletters, among other things. The data you provide when registering for the newsletter is saved on Newsletter2Go servers in Germany.
If you do not wish for any analysis to be performed through Newsletter2Go, you must unsubscribe from the newsletter. An unsubscribe link is provided in every newsletter. You can also unsubscribe from the newsletter on the website.

Data analysis by Newsletter2Go

Newsletter2Go helps us to analyse our newsletter campaigns. For example, it shows us whether a newsletter was opened and what links were clicked on. This enables us to identify which links were most popular.
We can also find out whether any previously defined actions were carried out after opening/clicking (conversion rate). As an example, we can find out whether you made a purchase after clicking on the newsletter.
Newsletter2Go also lets us organise newsletter recipients into different categories (“clusters”), i.e. according to age, gender or location. This enables us to tailor the newsletter to each individual target group.
Further information on Newsletter2Go functions can be found at the following link: newsletter2go.de.

Legal basis

Data is processed on the basis of your consent (Art. 6 (1) (a) GDPR). You can withdraw this consent at any time. The legality of the data processing carried out before the withdrawal of consent remains unaffected.

Retention period

The data you provide when registering for the newsletter will be used to send the newsletter until you cancel your subscription, after which your data will be deleted from our servers and Newsletter2Go servers. Data stored by us for other purposes (e.g. email addresses for the members’ area) remains unaffected.
Further information can be found in the Newsletter2Go privacy policy at: newsletter2go.de.

Conclusion of a contract for commissioned data processing

We have concluded a contract with Newsletter2Go that requires them to protect our customer’s data and forbids them from passing it on to third parties. This contract can be viewed at the following link: newsletter2go.de.

6. Plugins and tools

YouTube

Our website uses plugins from the Google-operated website YouTube. The operator of the site is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit a webpage on our site with an embedded YouTube plugin, you will be connected to YouTube’s servers. YouTube receives information about which of our pages you have visited.

If you are logged into your YouTube account, you allow YouTube to directly associate your browsing behaviour with your personal profile. You can prevent this by logging out of your YouTube account.
YouTube is used in the interests of presenting our online offer. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) GDPR.
Further information on how your user data is handled can be found in YouTube’s privacy policy at: google.de.

Vimeo

Our website uses plugins for the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.
If you visit a webpage on our site with an embedded Vimeo plugin, you will be connected to Vimeo’s servers. Vimeo then receives information about which of our pages you have visited. Vimeo also receives your IP address. This happens even if you are not logged into your Vimeo account or have no account with Vimeo. The information collected by Vimeo is transferred to a Vimeo server in the USA.

If you are logged into your Vimeo account, you allow Vimeo to directly associate your browsing behaviour with your personal profile. You can prevent this by logging out of your Vimeo account. Further information on how your user data is handled can be found in Vimeo’s privacy policy at: vimeo.com.

Google Web Fonts

This page uses web fonts provided by Google to ensure that fonts are displayed consistently. When you open a page, your browser loads the required web fonts into your browser cache so that texts and fonts are displayed correctly.
To this end, your browser must establish a direct connection to Google's servers. Google is notified that our website has been accessed from your IP address. Google Web Fonts are used in the interest of ensuring the consistent, attractive appearance of our website. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) GDPR.
If your browser doesn’t support web fonts, a standard font will be used on your computer.
Further information about Google Web Fonts can be found here at: developers.google.com.

7. Payment providers

Unzer Payment Services

This is an all-in-one-payment service. This service provides professional payment processing for online shops and marketplaces.

processing company:
Unzer GmbH
Vangerowstrasse 18, D 69115, Heidelberg, Germany

purpose of the data:
This list represents the purposes of data collection and processing: Payment

Technologies used:
Cookies

Collected Data:
This list contains all (personal) data collected by or through the use of this service.

  • IP address
  • Postal address
  • Payment information
  • Items placed in shopping cart

Legal basis:
The required legal basis for the processing of data: Art. 6 para. 1 s. 1 lit. b GDPR

place of processing: 
European Union

retention period:
The retention period is the period of time during which the collected data is stored for processing. The data must be deleted as soon as they are no longer required for the stated processing purposes.
The data will be deleted as soon as they are no longer needed for the processing purposes.

data receiver:
Unzer GmbH, Unzer E-Com GmbH, Unzer POS GmbH, Unzer Austria GmbH, Unzer Luxembourg SA société anonyme, Payolution GmbH,

Data protection officer of the processing company:
Below you will find the e-mail address of the data protection officer of the processing company.
dsb@unzer.com

Transfer to third countries:
This service may transfer the collected data to another country. Please note that this service may transfer data to a country that does not offer an adequate level of data protection. If the data is transferred to the USA, there is a risk that your data may be processed by US authorities for control and monitoring purposes without you possibly being entitled to any legal remedies. Below is a list of the countries to which the data is transferred. For more information on the security guarantees, please refer to the website provider's privacy policy or contact the website provider directly.

United States of America                                                 

Click here to read the data processor's privacy policy. https://www.unzer.com/en/datenschutz/

storage information:
Below you can see the longest potential storage time on a device recorded when using the Cookie storage method and when using other methods.

  • Non- Cookie Storage: no                                                 



Supplementary notes to the data protection declaration for purchase  on account via payolution/unzer GmbH
(Source: payolution GmbH)

  1. By selecting purchase on account you agree to the data protection regulations and the further processing of your personal data. These provisions are restated below for information purposes only.

  2. If you choose to pay on account, your personal information required for the processing of this payment method (first name, last name, address, e-mail address, telephone number, date of birth, IP address, gender) together with the data required for the execution of the transaction (item, invoice amount due date, total amount, invoice number, tax amount, currency, order date and time) will be forwarded to payolution GmbH for the purpose of risk assessment within the scope of its regulatory obligations.

  3. For the purpose of checking the identity and/or solvency of the customer, queries and requests for information are forwarded to publicly accessible databases and credit agencies. Information, and if necessary credit reports based on statistical methods, may be requested from the following providers: 
  • CRIF GmbH, Diefenbachgasse 35, 11 50 Wien, Österreich
  • CRIF AG, Hagenholzstrasse 81, 8050 Zürich, Schweiz
  • CRIF Bürgel GmbH, Leopoldstraße 244, 80807 München, Deutschland
  • SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden, Deutschland
  • KSV1870 Information GmbH, Wagenseilgasse 7, 1100 Wien, Österreich
  • Creditreform Boniversum GmbH, Hellersbergstr. 11, 41460 Neuss, Deutschland
  • infoscore Consumer Data GmbH, Rheinstrasse 99, 76532 Baden-Baden, Deutschland
  • ProfileAddress Direktmarketing GmbH, Altmannsdorfer Strasse 311, 1230 Wien, Österreich
  • Emailage LTD, 1 Fore Street Ave, London, EC2Y 5EJ, Vereinigtes Königreich
  • ThreatMetrix, The Base 3/F, Tower C, Evert van de Beekstraat 1, 1118 CL Schiphol, Niederlande
  • payolution GmbH, Columbuscenter, Columbusplatz 7-8, 1100 Wien, Österreich
  • Universum Business GmbH, Hanauer Landstr. 164, 60314 Frankfurt am Main, Deutschland
  • SEON Technologies Ltd, Rákóczi út 42, 1072 Budapest, Ungarn
  • Google Ireland Ltd, Gordon House, Barrow Street Dublin 4, Irland
  • Intrum AG, Eschenstrasse 12, 8603 Schwerzenbach, Schweiz

    payolution GmbH will transmit your bank details (in particular bank code and account number) to SCHUFA Holding AG for the purpose of checking the account number. SCHUFA uses this data to first check whether the bank details you have provided are plausible. The SCHUFA checks whether the data used for the check are stored in your database and then transmits the result of the check back to payolution. A further data exchange such as the disclosure of creditworthiness information or a transmission of deviating bank connection data as well as storage of your data in the SCHUFA database does not take place within the scope of the account number check. For reasons of proof, only the fact of the verification of the bank connection data is stored at SCHUFA.

    In case of behaviour contrary to the contract (e.g. existence of undisputed claims), payolution GmbH is also entitled to store, process and use data and to transmit it to the above-mentioned credit agencies.

    4. In accordance with the provisions of the Civil Code on financial assistance between traders and consumers, we are legally obliged to check your creditworthiness.

    5. In the case of a purchase on account, we will transmit data on the details of the corresponding payment transaction (your personal data, purchase price, terms of the payment transaction, start of payment) and the terms of the contract (e.g. early payment, extension of the contract term, payments made) to payolution GmbH. After assignment of the purchase price claim, the banking institution to which the claim was assigned will carry out the aforementioned data transmission. According to the assignment of the purchase price claim, we and/or the banking institution are also instructed to report data on behaviour contrary to the contract (e.g. termination of the payment agreement, enforcement measures) to payolution GmbH. According to the data protection regulations, these reports will only be made if they are necessary to ensure the legitimate interest of the contractual partners of payolution GmbH or the general public and your legitimate interests are not affected by this. payolution GmbH will store the data in order to be able to provide its contractual partners, who grant instalment payments or other credit agreements to consumers in a commercial context, with information to assess the creditworthiness of customers. Commercial collection agencies in a contractual relationship with payolution GmbH can be provided with address information to determine debtors. payolution GmbH is only required to transmit data to its contractual partners if there is a credible and legitimate interest in the data transmission. payolution GmbH is required to transmit only objective data without specification to the respective banking institution. Information about subjective value assessments and personal income are not included in the information provided by payolution GmbH.

    6. You can revoke your consent to data processing for the purpose of order processing at any time. The above-mentioned legal obligations to check your creditworthiness remain unaffected by such revocations.

    7. By agreeing to these data protection provisions, you expressly release the bank from banking secrecy pursuant to Art. 14 of the Liechtenstein Banking Act in the event of debt collection by a debt collection agency.

    8. You are obliged to provide us with only truthful and correct information.

    9. You can find more information about the processing of your personal data in the full privacy policy here: https://www.unzer.com/de/privacy-payolution-consumers/.

    10. You can also contact the Unzer Group's Data Protection Officer at the following address:

    datenschutz-vie@unzer.com
    payolution GmbH
    Columbuscenter, Columbusplatz 7-8
    1100 Vienna
    Registration code - data processing (DVR): 4008655

 

PayPal

On our website, one of the payment options available to you is PayPal. This payment service is provided by PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereafter “PayPal”).

If you choose to pay by PayPal, the payment data you enter will be transferred to PayPal.
Your data is transferred to PayPal on the basis of Art. 6 (1) (a) GDPR (Consent) and Art. 6 (1) (b) GDPR (Processing for the Performance of a Contract). You can withdraw your consent to having your data processed at any time. The withdrawal of consent does not affect any data processing that has taken place previously.

8. Right to object

If your personal data is processed on the basis of legitimate interests in accordance with Art. 6 (1) (1) (f) GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, provided that there are grounds for this relating to your particular situation or direct marketing. In the case of the latter, you have a general right to object and there is no need to specify a particular situation.

If you wish to exercise your right to object or withdraw consent, please email us at kundenservice@sigikid.de