Request return
Enter the following details of the order for which you want to request a return or to determine the status of the return.
Product returns and exchanges
within the 14-day withdrawal period
Did you order several items to choose from, want to return any or wish to exchange some for a different size within the legal 14-day revocation period? Returns within Germany can be declared here free of charge. You will receive a return sticker via. email after we receive your declaration. Please log in using your order number and email address.
You can mail in your return free of charge if ... ... your return originates from Germany and the provided return sticker is used. You can find further information regarding returns in our Return Policy as well as ourGeneral Terms and Conditions. International returns are not covered. Shipping costs incurred by international returns are beared by the customer.
What is the reason for your return? Please provide a reason for your return. This helps us improve upon our services and the products we offer!