Useful information
about our products
Textile toys
Almost all textile toys and gifts, cuddly toys and doll clothes from sigikid are machine washable. For care, we recommend a gentle wash cycle at 30 °C. Please do not use fabric softener. After washing, shake the item and hang dry.
Music boxes
The musical mechanism is not waterproof and must be removed from the cuddly toy before washing. To do this, open the safety zip with a bent paper clip by lifting the latch. After washing, reinsert the toy and close the safety zip by pressing down the latch.
You can find video instructions on how to replace the mechanism here.
Backpacks
Our backpacks can be cleaned with a damp cloth.
Tableware, drinking bottles & lunch boxes
Our cups, plates and bowls made of rPET are suitable for cleaning in the dishwasher. Bread boxes can also be washed in the dishwasher. Only the lid should be washed by hand so that the design remains beautiful for a long time.
Drinking bottles should only be cleaned by hand.
By the way: You can buy replacement lids for drinking bottles and bread boxes with many other designs here.
Baby and kids' fashion
sigikid baby and kids' fashion is easy to care for, machine washable and usually suitable for tumble drying. This leaves more time for shared adventures. Please follow the care instructions on the product.
Washing symbols and what they mean:
Materials
Baby and kids' fashion
Our cosy children's fashion is made from organic cotton. This guarantees an absolute ban on chemical substances such as pesticides, herbicides or artificial fertilisers.
We do not use organic cotton from the open market, but only from suppliers who are qualified for the organic cotton trade. This protects the environment and plantation workers and ensures that our little ones are comfortable and healthy to wear.
In addition, all the cotton fabrics in our fashion range are certified for the Oeko-Tex® Standard 100 Confidence in Textiles label.
Our functions
Many of our baby products are equipped with functions that make playing and discovering more exciting and educational.
You can find an overview of our functions here:
Spare parts & customised products
Everyday life with children is usually very turbulent. A mishap can happen, the dog can bite an ear off the cuddly bunny or the beloved cuddle cloth can fall out of the pram...
If you need spare parts for a product, if one of our products has gone missing and is no longer available to buy anywhere, please contact our customer service team. We will endeavour to help and restore peace to the family.
Customer service
You can reach us for all your concerns or personal advice:
We are here for you:
Fri: 8 am to 1 pm
You can reach us:
by Whatsapp: +49 (0) 171 104 32 85
by Email: kundenservice@sigikid.de
or via Chat.
